Boom platform outage

Incident Report for Boom

Resolved

The incident from March 5, 2026 had a repeat event, and we identified an additional cause. Remediations were immediately made to get a full and final resolution to this incident, and additional monitoring and alerting was added to provide visibility before similar conditions can escalate into an outage. All services are operating normally.
Posted Mar 06, 2026 - 16:20 CST

Monitoring

Remediations have been made to achieve a full and final resolution. We are monitoring for stability and have added additional monitoring and alerting to provide visibility before similar conditions can escalate.
Posted Mar 06, 2026 - 16:15 CST

Identified

The incident from March 5, 2026 had a repeat event, and we have identified an additional cause. We are working on remediation.
Posted Mar 06, 2026 - 16:08 CST

Investigating

We are investigating an issue affecting the Boom platform. Users may experience errors or be unable to access services.
Posted Mar 06, 2026 - 15:45 CST
This incident affected: BoomScreen (Portal, API) and BoomReport (API).